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Interested parties are encouraged to submit Best Practices examples via email to ictbestpractices@icwe.net for consideration, using the official submissions template.
Please note: This agenda is subject to change.
Day 1: Monday, 21 April
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Day 2: Tuesday 22 April
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Day 3: Wednesday, 23 April
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08:30:
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PLENARY FORUM Official Opening with Heads of State and Microsoft Executives (Salle des Plénières)
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| 08:30 |
Plenary Forum Seating |
| 09:00 |
Welcoming Note
MC: Khalil Guèye
Welcome address
- Simon Compaoré, Mayor of the City of Ouagadougou, Burkina Faso
- Dr. Cheick Diarra, Microsoft Chairman for Africa
- Representative of Heads of State
- Amos Tincani, Ambassadeur et Chef de la Délégation de la Commission européenne au Burkina Faso
- Steve Ballmer, Microsoft CEO
Keynote speech by His Excellency Blaise Compaoré, President of Burkina Faso
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10:30:
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Refreshment Break in the Exhibition Area, Salle des Pas Perdus in the Main Conference Building, Networking and Change to Salle de Conference
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11:30:
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PARALLEL ACTIVITIES
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| PLENARY FORUM (Salle de Conference ): Enabling Environment |
FORUM SESSION (Atelier 2): PC Programs to enable E-Government: An example of a Public Private Partnership |
Creating the right ICT environment is a fundamental pre-requisite for the take-up of technology on the continent. Infrastructure, legislative context and the right level of skills all play a part.
Public-Private Partnerships (PPPs) are playing a key role in putting in place these environments. Several factors are fundamental to the successful implementation of e-government. These include an appropriate state of eReadiness amongst those involved, a robust and sustainable infrastructure and a clear understanding of users’ needs.
All of the projects discussed in this session are best practices in terms of basic infrastructure provision. They are also good examples of PPPs.
Facilitator: Khalil Guèye
Best Practices and Presenters Include:
- Dr. Ham-Mukasa Mulira, Minister of Information and Communications Technologies, Uganda & Mr. Yoshiteru Uramoto, Deputy to the Director-General and Managing Director, Programme Coordination and Field Operations Division, United Nations Industrial Development Organization (UNIDO) Making Affordable Computers Available to Small-Scale Entrepreneurs in Africa
- Min. Joachim Tankoano, Minister of Post, Technology, Information & Communication, Burkina Faso - The National Enabling Environment – Current Status and Perspectives
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This session will draw on the extensive experience of the Microsoft Partnerships for Technology Access (PTA) program, which is working with Governments in different parts of the world to provide government workers including civil servants, doctors, teachers, nurses as well as other groups of people like farmers, students, women in rural areas and small/micro business people with affordable PCs as a first step toward large-scale eGovernment take-up.
This highly interactive discussion opportunity will draw on three very different experiences in order to tease out success factors, best practices and ways to overcome the practical challenges that arise. The presentations and ensuing discussion will provide a terrific opportunity to find out what really works and what doesn’t based on the real experience of those who have concrete experience of these national programs.
Facilitator: Dr. Harold Elletson
Presenters:
- Martial Nogbou, Microsoft, The Partnerships for Technology Access (PTA) Program
- Ana Lorena Moreira Sáenz, Consultant for Microsoft and the Sergio Paiz Andrade Foundation, Guatemala Opening Futures: Bringing Technology to Teachers Education: Ministry of Education
- Moustapha Ndiaye, Conseiller TIC de l'ADIE, L'Agence de l'Informatique de l'Etat (ADIE), Senegal Using PTA to Deploy e-Gov by Leveraging Telecentres
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13:30:
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Lunch in Salle des Fêtes, opposite the Main Conference Building
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14:30:
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PARALLEL ACTIVITIES
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| PLENARY FORUM (Salle de Conference): Harnessing Citizen Information to Provide Better Government Services |
FORUM SESSION (Atelier 2): European Union Investment Opportunities Supporting African SMEs |
Putting in place an efficient system to collect information in all sectors provides the basis for good service delivery. Information about citizen’s circumstances, requirements and expectations can be used not only to directly support better ICT based services, but also to provide vital forecasting input. Examples include: ID cards, patient management information system and statistical systems.
Facilitator: Khalil Guèye
Best Practices and Presenters include:
- Kedikilwe O. Kedikilwe, LITS Coordinator, Ministry of Agriculture, Botswana Livestock Identification and Traceback System (LITS) for Botswana
- Felix Musukubili, Deputy Director, Ministry of Labour and Social Welfare, Namibia Southern African Labour Inspection and Management Information System in Namibia, Swaziland, Lesotho, Botswana
- Abdilatif Hilowe, Head of Approval for the Directorate of Immigration & Naturalization, Somalia, Directorate of Immigration & Naturalization, Somalia ePassport & National ID Card Management System
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Small and Medium-Sized Enterprises (SMEs) in Africa provide significant levels of employment and underpin the continent's macroeconomic stability.
This session will discuss EU investment mechanisms in Africa aimed at supporting SMEs and boosting the overall investment climate. It will provide practical guidelines on how SMEs can access these programs and will highlight the ways in which such programs can be used to encourage private sector development.
During this session, a presentation will also be given by a senior representative of the European Investment Bank.
Facilitator: M'Hamed Chérif, BizClim
Presenters:
- Amadou Traoré, DG Development, European Commission
- Amos Tincani, Ambassador and Head of Delegation of the European Commission to Burkina Faso
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16:30:
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REFRESHMENT BREAK (SALLE DES PAS PERDUS)
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17:00:
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PLENARY FORUM : Closing Day One (Salle de Conference)
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Keynote Presentation: Mr. Derek Wilcocks, Executive Director, Services Marketing, Dimension Data (Middle East and Africa)
Creating an Enabling Environment for Electronic Business and Communications
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08:30:
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PLENARY FORUM : Opening Day Two (Salle de Conference)
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| 08:30 |
Plenary Forum Seating |
| 08:45 |
Facilitator: Khalil Guèye
Welcoming Speech: Mr. Gordon G. Graylish, Vice President and General Manager, Intel EMEA
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09:00:
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PARALLEL SESSIONS
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| PLENARY FORUM (Salle de Conference): Fiscal/Revenue |
FORUM SESSION (Atelier 2): Microsoft Showcase in Education |
ICT has a specific role to play in supporting a nation’s fiscal and revenue services. Financial management and taxation activities supported by ICT are not only more efficient but also more transparent and provide government agencies with resources for stronger and more effective government. These services lay the foundations for better eGovernment services overall. This session may include: customs, tax systems, accounting, etc.
Facilitator: Khalil Guèye
Best Practices and Presenters include:
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This session will focus on the way that Microsoft partners with education ministries to develop an ICT Strategy that ensures that National Development Plans related to education are achieved as efficiently as possible.The session will look at the methodology and tools currently being utilized by one of Microsoft's customers, as a detailed case study. This session will also focus on affordable, accessible, and relevant usage of ICT and its potential to transform education in developing countries.
Presenters include:
- Rob Silver, Microsoft Consulting, Botswana
- Kevin Connolly, Microsoft
- Glen Matswetu, Microsoft
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11:30:
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PARALLEL ACTIVITIES
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| PLENARY FORUM (Salle de Conference): Online Citizen Services |
FORUM SESSION (Atelier 2): Best Practices in Education: Intel Showcase |
Once the infrastructure is in place, and important information gathering as well as tax and revenue services are in place, the next and final step on the eGovernment road-map is to put in place popular, efficient and visible online services for citizens. These services are not only important in their own right, but they also help to raise the overall skills and competencies of citizens and they provide terrific opportunities for successful collaboration amongst government service providers.
Facilitator: Khalil Guèye
Best Practices and Presenters include:
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Knowledge is the source of comparative advantage in today’s global economy. Technology enables the rapid evolution of ideas and industries, and those who benefit most are those who can innovate and adapt most quickly. For these reasons, success at the individual, and ultimately the national level, is linked to the quality of education. Students must develop key 21st Century Skills such as digital literacy, problem solving, critical thinking and collaboration. They must also excel in mathematics, science, and engineering – the building blocks of technical innovation.
In this session Intel will provide an overview of Intel’s programs to help prepare students for today’s global opportunities. We will highlight how the Intel World Ahead Program is connecting the next billion people to 21st century opportunities, and how Intel® Teach works with teachers and students to develop the effective use of technology to support improved learning. Specific examples of work being done in Africa will be presented, as will additional information about course material, the localization of content and program quality evaluation. The concept of 1:1 computing will also be introduced along with its impact on the educational experience.
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14:30:
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TIME SET ASIDE FOR BILATERAL MEETINGS
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During this time, participants will have the opportunity to meet one-on-one with other participants.
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15:30:
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PARALLEL ACTIVITIES
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| PLENARY FORUM (Salle de Conference): Online Citizen Services |
FORUM SESSION (Atelier 2): Strengthening the Delivery Capacity of the NGO Sector through Partnerships, ICTs, Business and Sustainability Programs: The NGO ICT4D Academy |
Forum Session (Atelier 1): Leading Initiatives and Developments - Connect Africa: Results from Kigali and Status of Implementation |
Once the infrastructure is in place, and important information gathering as well as tax and revenue services are in place, the next and final step on the eGovernment road-map is to put in place popular, efficient and visible online services for citizens. These services are not only important in their own right, but they also help to raise the overall skills and competencies of citizens and they provide terrific opportunities for successful collaboration amongst government service providers.
Facilitator: Khalil Guèye
Best Practices and Presenters include:
- Prof. Pedro Sebastião Teta, Coordenador Nacional, CNTI (Comissão Nacional das Tecnologias de Informação), Angola Integrated Government and Citizens Portal
- Chukwumaeze Damian Oforha, Deputy Director and Head, e-Facilities Department, The West African Examinations Council (WAEC), Nigeria E- Registration for Students
- Cristina Fontes Lima, Minstrério da Presidência do Conselho de Ministros, da Reforma do Estado e da Defesa Nacional & Jorge Lima Delgado Lopes, NOSi - Núcleo Operacional da Sociedade de Informação (NOSi), Cape Verde Birth Certificate and E-Voting
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In the past year, Microsoft has been working with NGOs, IGOs, Private and Public Sector partners to develop an Africa NGO ICT for development (‘ICT4D’) Academy – the primary aim being to offer skills development and capacity-building, ICT support services and e-readiness solutions.
The offerings of the NGO ICT4D Academy are based on the real needs of the NGO sector, collected through a comprehensive NGO landscape analysis study and subsequent NGO roundtables hosted in several African countries. The NGO ICT4D Academy is ready to launch, and this session is an opportunity to solicit final and critical input from YOU!
As a key stakeholder, this interactive session is dedicated to engagement, discussion and dialogue. You’ll hear how we take your suggestions and turn them into actions. And you’ll hear best practices from fellow NGOs and IGOs. So please join us as we tackle critical issues of sustainable capacity, impact, affordability, accessibility, relevance, effective partnerships and reach.
Facilitator: Ntutule Tshenye
Presenters:
- Michael Rawding, Vice President, , Microsoft Unlimited Potential Group (UPG)
- Heba Ramzy, Director Strategic Partnerships, Microsoft Unlimited Potential Group (UPG)
- Robert Schware, Managing Director of the Global Learning Portal, Academy for Educational Development (AED)
- Chris Opar, Senior Capacity Advisor, United Nations Development Program (UNDP), Ghana
- Roy Were, Business Development Manager, Informal Sector Business Initiative (ISBI), Kenya
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Launched in October 2007, Connect Africa is a global multi-stakeholder partnership to mobilize the human, financial and technical resources required to bridge major gaps in information and communication technology (ICT) infrastructure across the region, with the aim of supporting affordable connectivity and applications and services to stimulate economic growth, employment and development throughout Africa. The International Telecommunications Union, a main organizer, will provide an update on progress.
- Brahima Sanou, ITU Regional Representative for Africa
- Afework Temtime, UNECA
The African Development Bank and its Involvement in ICT Programs Related to the Connect Africa Summit
Ibrahima N’Diaye, African Development Bank
UNECA Technology in Government Awards program (TICA)
Afework Temtime, UNECA TIGA Awards program (Technology in Government Awards)
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17:30:
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REFRESHMENTS AND END OF DAY
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09:00:
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PLENARY FORUM (Salle de Conference)
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Facilitator: Khalil Guèye
Keynote Presentation: Joel Roux, Regional Managing Director, CFAO Technologies
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09:30:
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PARALLEL ACTIVITIES
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| Break-out Discussion Session (Salle de Conference): Topic to be discussed: What is the DNA of a Successful and Replicable Project? (in English) |
Session en petits groupes (Atelier 1): Thème de discussion : Quel ADN pour un projet réussi et reproductible? (en français) |
Facilitator: Dr. Harold Elletson
Sub-questions: the following questions will be used to guide the discussion:
- What makes a good partnership?
- How best to set up good public private partnerships?
- What needs to be taken into account when it comes to funding?
- What is the role of external funding in terms of sustainability?
- What is the best way to involve NGOs?
- How are online citizen services best promoted to citizens?
- What is the best way to establish one-stop-shops in terms of online services for citizens? etc.
Objective: to identify key generic best practices in establishing and facilitating partnerships that can have an impact throughout the continent and to report these back to the main plenary in a summarised manner.
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Facilitator: Khalil Guèye
Sous-questions : les questions suivantes serviront à orienter la discussion :
- Qu’est-ce qu’un bon partenariat ?
- Comment mettre en place de bons partenariats public/privé ?
- Que faut-il prendre en compte au niveau du financement ?
- Quel est le rôle du financement externe en termes de durabilité ?
- Quel est le meilleur moyen d’impliquer les ONG ?
- Comment promouvoir au mieux les services en ligne auprès des citoyens ?
- Quel est le meilleur moyen de créer des guichets uniques pour les services en ligne aux citoyens ? etc.
Objectif : identifier les meilleures pratiques clés génériques, créer et faciliter des partenariats pouvant avoir un impact sur tout le continent et rendre compte de ces partenariats en assemblée plénière sous forme de résumé.
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11:30:
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PLENARY FORUM : Outcomes (Salle de Conference)
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Facilitator: Khalil Guèye
Feedback reports from break-out sessions on the main findings and recommendations regarding partnerships discussed.
Followed by open moderated discussions on this topic.
Launch of Pan-African Reservoir of Best Practices
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16:00:
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VISIT TO INTERNET WEEK EXHIBITS
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